All new clients are welcome to test*** our services for up to 14 days 100% riskfree (One (1) refund per customer account is allowed).
NOTE: This does not cover customized dedicated offerings, the plans available on the website are covered but anything outside of that will not be.
Do note, we would naturally very much like to solve any issues, so please submit a ticket in case you have any issues.
All refund requests must be dealt with by contacting our billing department via our ticket system.
Please note we charge a 3% service-fee for refunds, this covers the expenses to process the transaction.
* Refunds are only issued back to the original payment method
** In case of AUP violations, any and all refunds are forfeit.
*** Tests are deemed within 14 days, with a maximum of 1TB of data transferred in/out from the service in question, this should provide enough time/throughput to get a solid feel for whether the service is a good fit or not, have you used more than the 1TB data then you are not entitled to a refund.
