6th Feb 2023
Long delays on support replies from the 6th to the 10th
Hi,
As we are moving our physical infrastructure from one DC to another over the next 4 days then we will unfortunately be behind on support replies as our entire team is occupied with the datacenter migration.
We'll do our best to make the next 4 days as pain free as possible but we do expect issues and we do also expect long delays on support ...
22nd Dec 2022
Limited support scope due to the holidays!
Limited support in the coming 2 weeks, see below to stay updated!
No support days: 24-25-26-30-1-2
Limited support days: 23-27-28-29-3-4-5
As we're heading into the holiday season we're slowly starting to dial back on support cases and move more towards monitoring and proactive assistance for issues that our monitoring detects.
During ...
21st Dec 2022
IP change on legacy servers
Hi,
We've updated IPs on our legacy services today, please check your new IP on the below list - Please note that if you are connecting using the provided DNS entry (psbXXXX) then those have been updated and will resolve to the new IP within 30minutes.
If you are facing any issues after this change then we're here to assist.
sb1 - New IP: ...
13th Dec 2022
Price increases from January 2023
Hi everyone,
It’s with a sad face that I am writing this message, after finishing our Q3 finances we’ve unfortunately come to a point now where our expenses have caught up with our margins, the increases in expenses primarily comes from increasing power/operating costs in EU throughout the year that are being passed on from our suppliers, we ...
